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How it works

From order to delivered list, in six steps

Choose your list and pay, send a short brief, and we do the research. A person reviews every list before it reaches you.

Build your listSee a sample list

A standard order, day by day

Standard lead-list order
StepDay 0Day 1Day 2Day 3
  1. Order and payDay 0
  2. Send your briefDay 0
  3. We confirmDays 0–1
  4. ResearchDays 1–2
  5. Human reviewDay 2
  6. Delivery and fixesDay 2, then 14 days
Counted in business days from the day you order. Real timings depend on your order size and the speed you choose at checkout. Current times are listed further down this page.

The six steps

What happens after you order

Your part takes a few minutes at the start. After that, we email you when work begins and again when your list is ready.

  1. Step 1Day 0

    Order and pay

    On the pricing page, pick how many leads you need, any extra fields such as email or phone, and a delivery speed. You see the exact price before you pay by card. Orders over $20,000 are invoiced directly.

    You get

    A payment receipt and your own order page.

  2. Step 2Day 0

    Send your brief

    From your order page, tell us who to reach and who to leave out. It takes a few minutes, and you can attach a CSV or Excel file. For an Apollo or Sales Navigator export, you share the search link and your instructions instead.

    You get

    A saved brief you can still edit until work starts.

  3. Step 3Days 0–1

    We confirm

    We read your brief and send you an email to confirm that work has started. From that point the brief is locked, so we build exactly what you asked for.

    You get

    An email saying your order is in progress.

  4. Step 4Days 1–2

    Research

    We build the list by hand, using research tools and the sources that fit your market, and check each row against your brief. Values we can't find or verify are marked "not found" or flagged, never guessed.

    You get

    Nothing to do on your side while we work.

  5. Step 5Day 2

    Human review

    A person checks the list before it goes out. Duplicates come out, the formatting is cleaned up, and rows that miss the brief are removed or flagged.

    You get

    A checked file, ready to send to you.

  6. Step 6Day 2, then 14 days

    Delivery and fixes

    You get the list by email and in your dashboard as a CSV or Excel file. For 14 days, any row that misses the agreed criteria is fixed or replaced free. Anything we can't deliver is topped up or refunded.

    You get

    Your list, plus a 14-day window for fixes.

Who does what

Your part, and ours

You choose, pay, and brief us. The research, checking, and fixes are on us.

You

Three moments: order, brief, and delivery

  • Choose your leads, fields, and speed, then pay
  • Send your brief from the order page
  • Check the list within 14 days of delivery
  • Tell us about any row that misses the brief

Us

Everything else, start to finish

  • Email you when work starts
  • Research each row against your brief
  • Have a person review the list before delivery
  • Fix or replace rows that miss the agreed criteria

After you pay

What goes in your brief

You send the brief after you pay, from your order page. It takes a few minutes. Tell us who you want to reach and who to leave out; a few real examples help most. For an export, share the search link and your instructions.

Build your listRead the FAQ
A strong brief includes

  • Who to reach

    Industry, location, company size, and the job titles you want

  • Examples

    A few companies or people you'd like to reach

  • Who to leave out

    Companies, people, or types that should never appear

  • Existing list (optional)

    A CSV or Excel file of contacts you already have, so we skip them

Delivery times

Choose how fast you need it

You pick a delivery speed at checkout. Times can vary with the size of your order, and you'll see the exact time before you pay.

  • Standard

    Lead lists
    1–2 business days
    Apollo export
    4–10 days
    Sales Navigator export
    5–7 business days

  • Express

    Apollo export
    1–3 days
    Sales Navigator export
    2–5 business days

  • Fast

    Apollo export
    12–24 hours
    Sales Navigator export
    24 hours
See pricing

Questions

About the process

More answers in the full FAQ.

It depends on how many leads you order and the speed you pick at checkout. The current times for each size and speed are listed on this page and on the pricing page. Faster speeds may cost more.

Ready to build your list?

Pick your leads and speed, see the exact price, and send your brief once you've paid. Need something custom? Talk to us first.

Build your listTalk to us
Order, then send your brief
Pay on the pricing page, then tell us who to reach from your order page. It takes a few minutes.
An email when work starts
We research your list, and a person checks each row against your criteria.
14 days to check your list
Rows that miss the agreed criteria are fixed or replaced free. Anything we can't deliver is topped up or refunded.