Privacy Policy

MyTecnic Ltd ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B lead generation and cold email marketing services.

This policy applies to all users of our website, services, and any related applications or platforms we operate.

By using our services, you consent to the data practices described in this policy.

Personal Information: We collect information you provide directly, including name, email address, company name, job title, phone number, billing address, and payment information.

Business Information: Company size, industry, target market details, and specific requirements for lead generation campaigns.

Technical Data: IP address, browser type, device information, operating system, referring URLs, and website usage patterns.

Communication Records: Email correspondence, support tickets, call recordings (with consent), and feedback submissions.

Service Usage Data: Campaign performance metrics, email engagement statistics, and platform interaction data.

Service Delivery: To provide B2B lead generation, prospect list building, cold email campaigns, and related marketing services.

Account Management: To create and manage your account, process payments, and provide customer support.

Communication: To send service updates, campaign reports, billing notifications, and respond to inquiries.

Service Improvement: To analyze usage patterns, optimize our platform, and develop new features.

Compliance: To meet legal obligations, prevent fraud, and ensure compliance with anti-spam regulations.

Marketing: To send promotional materials about our services (with your consent and opt-out options).

Contract Performance: Processing necessary to fulfill our service agreements and deliver contracted services.

Legitimate Interests: For business operations, service improvement, fraud prevention, and direct marketing to existing clients.

Consent: For marketing communications, cookies, and any processing requiring explicit consent.

Legal Compliance: To meet regulatory requirements, including anti-spam laws and data protection regulations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Service Providers: We share data with trusted vendors who assist in service delivery, including email infrastructure providers, payment processors, and analytics tools.

Legal Requirements: We may disclose information when required by law, court order, or to protect our rights and safety.

Business Transfers: In case of merger, acquisition, or asset sale, your information may be transferred with appropriate safeguards.

Client Data: Prospect data collected for your campaigns remains your property and is not shared with other clients.

We implement industry-standard security measures including SSL encryption, secure data centers, and access controls.

Regular security audits and vulnerability assessments are conducted to maintain data protection standards.

Employee access to personal data is restricted on a need-to-know basis with mandatory privacy training.

We maintain incident response procedures and will notify you of any data breaches as required by law.

While we use best practices, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Access: You can request a copy of the personal information we hold about you.

Correction: You may update or correct inaccurate personal information through your account or by contacting us.

Deletion: You can request deletion of your personal information, subject to legal and contractual obligations.

Portability: You have the right to receive your data in a structured, machine-readable format.

Opt-out: You can unsubscribe from marketing communications at any time using provided unsubscribe links.

Restriction: You may request limitation of processing in certain circumstances.

We retain personal information for as long as necessary to provide services and fulfill legal obligations.

Account information is retained for the duration of your service agreement plus 7 years for tax and legal purposes.

Campaign data and prospect lists are retained according to your service agreement terms.

Marketing communications data is retained until you opt-out or for 3 years from last engagement.

Technical logs and analytics data are typically retained for 2 years for security and service improvement purposes.

Your information may be processed in countries outside your residence, including the United States and European Union.

We ensure adequate protection through Standard Contractual Clauses, adequacy decisions, or other approved mechanisms.

All international transfers comply with applicable data protection laws and include appropriate safeguards.

We use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services.

Essential cookies are necessary for website functionality and cannot be disabled.

Analytics cookies help us understand user behavior and improve our platform (you can opt-out).

You can manage cookie preferences through your browser settings or our cookie consent tool.

Our website and services may contain links to third-party websites or integrate with external platforms.

We are not responsible for the privacy practices of third-party services.

We recommend reviewing the privacy policies of any third-party services you access through our platform.

We may update this privacy policy to reflect changes in our practices, services, or legal requirements.

Material changes will be communicated via email to registered users and prominently posted on our website.

The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Continued use of our services after policy updates constitutes acceptance of the revised terms.

For privacy-related questions, concerns, or to exercise your rights, please contact us:

Email: privacy@mytecnic.com

Data Protection Officer: dpo@mytecnic.com

Address: 71-75, Shelton Street, London, WC2H 9JQ, United Kingdom

Phone: +44 7462075447

We will respond to privacy inquiries within 30 days or as required by applicable law.